10 Step Business Development Process
Tolevsky Partners is a firm that helps you build your financial position by making your business more valuable and more profitable. To do that, we’ve developed a specific and purposeful 10 step process to help grow your business, improve your lifestyle and significantly increase your profits . Here’s how we work with you to develop the true potential of your greatest asset:
1. A Preliminary Assessment
To gauge the level of results you can expect from your business, we’ll ask you to complete a preliminary questionnaire. Using software tools designed to identify and quantify your potential for profit improvement, we’re able to tell you just how much improvement you could expect.
You will be considered for our business development processes if your potential for improvement is significant, typically in the order of approximately $100,000. Now before you think, “my business couldn’t improve that much”, we think you’ll be genuinely surprised when you see the potential in your business.
2. An Initial Consultation ensures that there’s a match
Here we’ll present you with a summary of the improvement potential within your business. You see some of the processes used and how together we will approach improving your business and its return on your investment. When you decide to continue with the process you recieve your personal copy of your “Business Development Program”
3. A More Detailed Investigation to Maps a Course of Action
Included in your Business Development Program is a more detailed “Business Development Questionnaire”. This gives you instant insights into the challenges you face and what needs to be done to positively deal with them. We can then identify the strategic opportunities that come from the way you do business – your business process – and provide you with a documented analysis. This will help you see and develop a course of action made all that much clearer by your next step ...
4. Your Strategic Vision Decided
Most business people have only a 'hazy' vision for the future of their business. To really achieve improvements it’s important to turn that vision into a crystal clear picture. From there you can work back to where you are today, identifying all the strategies you need to implement to achieve your goals. We use a Planning Session for that process. At your Planning Session your team here reviews with you the key issues you face and the potential solutions. Here you really start to see how the process comes together and why it’s important to develop your business even further right now. As a result ...
5. A plan of ACTION will be devised
We’ve found clients relate better to “Action” plans rather than lengthy, heavily worded business plans. You’ll receive a result orientated action plan that’s easy to relate to and more importantly, easy to implement. This plan provides you with the basis for moving forward with your business development. With clearly defined goals and dates to achieve them by, you and your team have far more direction and far more likelihood of success.
6. Your Customers often have all the Answers
To really create a successful business you must know exactly what your customers want and interestingly, what they find frustrating dealing with your business and your type of business. That way, you can adopt strategies and business processes that make yours the specific business within your industry they prefer to deal with.
Addressing your customers issues gives you a great opportunity to create a competitive edge for your business, an edge that means you could for instance. move away from competing on price and continue to capture more and more customers.
A “Client Advisory Board” is where we sit down with your customers and listen to them in a special, structured way is a major key here and an invaluable way to add value to your business. We know precisely how to facilitate yours, using a turn-key approach with selected customers that will mine critical information for you.
7. Your team has even more answers
Your employees play a vital role in how well your business meets customers’ expectations. Better yet, your team deal directly with the issues raised by your customers on a day to day basis. Often, that means they have “hands on” insights you could benefit from. A “Team Advisory Board” (much like your Customer Advisory Board) generates strategies that improve the processes within your business. Tolevsky Partners have protocols for working with your people to develop a customer service plan that directly deals with the feedback you receive from customers and team members alike – instantly setting your business on a path much more aligned with customers expectations.
8. An entirely different kind of audit
At Tolevsky Partners we like to look at a business as a collection of people performing a wide range of activities or “processes”. How well these activities are completed ALWAYS determines the outcomes or results your business achieves.
We find most business have not truly systematised their processes. The result being that those outcomes are often random and many business people are left feeling they lack real control. Improving business performance is fundamentally then about improving the key processes within your business. We use a system to analyse the processes that comprise your business and its activities and identifies with you and your team which processes need to be re-designed for far better results.
9. Your key business “processes” – a system
From there, we can work with you to document the elements of your business and its processes. This gives you a documented system that allows you greater control over your results, by defining exactly how each process is to be completed. Again, you get better control AND outcomes. Another consequence is critical, the value of your business increases as your business moves more and more towards being a turn-key “system” – a system that produces expected results.
10. Your financial plan and NEW “KPIs”
Imagine having a control panel on your desk, much like the dashboard of your car, with gauges and signals that tell you instantly how your business is travelling. Compare that to the hectic, reactive nature of most businesses, large and small.
Your “Key Performance Indicators” (KPIs) and your Financial Plan offer that level of control for your business just like your dashboard. Called your “Management Control Plan”, these KPI’s and financial projections help you track your progress. They tell you what is going on in all the key areas of your business and enable you to respond quickly to changes and new situations – that way generating optimal profits for you.
It’s important that Tolevsky Partners play an ongoing role here, using software your Key Performance Indicators and your financial position are tracked. Its importance could be compared to watching your speedometer and fuel gauge when you’re on the road.